Terms & Condition

Lotus Handicraft Enterprises
Ramkot-9 Kathmandu Nepal
1st, Jan 2023

Our wholesale and retail prices are quoted in US-Dollars ) Our prices exclude shipping and handling charges. Most items are displayed with their prices and minimum quantity order (when it applies). Occasionally we may have other items without prices, in this case please send us an email with your queries.

We only sell wholesale to businesses that can purchase at the minimum order level. Free samples are not available. If you would like to sample our products prior to placing a wholesale order, please purchase through the retail pages of our site. Your sample purchase will then go toward your wholesale order minimum

You will receive an e-mail or fax confirmation of your order as soon as your order is authorized. This confirmation will indicate your order number and can be used as a reference for checking the status.

Under any circumstances order once placed on the website cannot be canceled. While effort shall be made to deliver the goods ordered, however, due to any reason where the delivery cannot be made, We shall cancel the order placed and refund the amount if paid already without any interest or any other compensation.

We have different types of payment options. For the small item, we take payment from Paypal out for customer satisfaction. For the very large quantity, we take payment via wire transfer to our account. And also we accept credit cards, visa cards, master cards, etc.

Our goal is to provide the best service to our customers; here are some options to choose a shipping system and delivery service to place your order. We export our products to all around the world. To ensure a safe and secure delivery, we have a very good relationship with cargo and couriers company as we have been exporting our product for more than a decade ago, we give very good prices for our shipment guaranteed as we are a member of FEDEX, TNT, DHL, for couriers and SPEEDWAY CARGO and DAS CARGO for the airport to airport shipment.

We collect information about you in order to process your order and to provide you with exemplary services. The information you provide us will only be used in accordance with the Data Protection Act 1998 and will not be divulged to third parties other than as may be necessary to complete your order. In any such cases, we will require the same level of privacy.

Wholesale Option:
We offer you wholesale service of various Nepalese handicrafts that are listed on our website and available in categories. You can make an inquiry and we will provide you with every detail as soon as possible. We do accept our client’s customized designed products and product prototypes, and for those who are looking for artisans to make that product according to requirements, we can provide you with this service very easily.

We make available every possible handicraft that our clients are searching for. We have many craftsmen and artisans specialized in metal crafts, hand carvings, wooden crafts, metal decoratives crafts, metal statues, copper statues, silver crafts and jewelry, Tibetan ritual crafts, thangka painting or thanka arts, paper products, and varied Nepalese handicrafts.

You can send us your details requirements, pictures, or any other related materials, we can make them for you. We have very highly skilled artisans and craftsmen dedicatedly working in this Nepalese arts and crafts from generation to generation with the finest works and craftsmanship.

Please mail us at gartaula.dinesh@gmail.com for further details and inquiries.